xwave a Division of Bell Aliant



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Delivery Methodology
Rigorous standards. Flexible service.
xwave strives to ensure delivery excellence at all stages of engagement. Measuring our performance against accepted best practices and industry benchmarks, we work to quality standards such as CMMI® (Capability Maturity Model Integration), ISO (International Organization for Standardization), and PMI (Project Management Institute).

Within that framework, we remain flexible and adaptable, tailoring our delivery approach to suit individual client requirements.

The chart below illustrates how various aspects of delivery evolve alongside client relationships, from pre–engagement to our ultimately serving as a trusted technology advisor.

Pre-Relationship » New Consulting Relationship » Trusted Advisor
Business Development Team Enablement Executive Client Relationship Management Industry Standards-based Project/Program Oversight
Proposal Vetting and Risk Assessment Strategic Client Initiative Direction Setting Quality Assurance Oversight and Deliverables Review
Contract, sub-contract, SLA, SOW Development Project Governance and Financials Oversight Concept Distillation/Simplification
Issue Escalation and Resolution Concept Distillation/Simplification
Internal Process Improvement Communications Collateral Development Quality Assurance Oversight
Strategic Planning Executive Sounding Board Client Satisfaction Surveys
Recruiting, Resourcing Career Coaching