NASHVILLE, TN and MONCTON, NB — ClientLogic and xwave today announced that Nashville-based ClientLogic, an international leader in the contact centre industry, will acquire xwave’s Internet Help Desk business, along with all of its assets. The Moncton, New Brunswick -based customer support center provides North American ISPs with call center services including technical support, customer service and sales support.

ClientLogic will retain all employees of the facility and has definitive plans to hire additional employees to meet client needs. ClientLogic will expand the facility to accommodate a total of 500 seats. The terms of the transaction and client names are not being disclosed.

“The sale of the Help Desk supports xwave's strategic direction and ClientLogic's growth strategy,” said Paul Kent, chief operating officer of xwave. “xwave has recently refocused its business to concentrate on three lines of business: systems integration, infrastructure services, and fulfillment. This transaction supports that direction and we are pleased that ClientLogic intends to expand the support centre to service both xwave's and ClientLogic's existing clients.”

“This acquisition reinforces ClientLogic’s commitment to growth in 2004 and strengthens our position as one of the leading providers of customer care services for the Internet Service Provider (ISP) market,” said David Garner, president and CEO of ClientLogic. “ClientLogic currently supports three of the top five dial-up ISPs and two of the top five high-speed ISPs, as ranked by JD Power.”

About ClientLogic
ClientLogic is a leading international business process outsourcing provider in the contact center and fulfillment industry. A subsidiary of Canadian diversified company Onex Corporation, ClientLogic is headquartered in Nashville, Tennessee and operates in 53 locations in 12 countries throughout North America, Europe and Asia. ClientLogic’s 250+ industry-leading clients include Sony Corporation, Gateway, TiVo, National Geographic Television and United Online.

ClientLogic offers an international suite of services, including integrated customer acquisition, list management and brokerage, database design and development, multi-channel customer and technical support (phone, fax, eMail, Chat, Self-Help, etc.), eCommerce services and warehousing/fulfillment. For further information about the company, visit www.clientlogic.com.

About xwave
xwave, an Aliant company (TSX: AIT), delivers complete IT services to clients through three service lines: systems integration and software engineering; infrastructure services; and product fulfillment. These areas offer clients a broad delivery capability: xwave plans, designs, builds and operates IT solutions that span both corporate and operational systems and fulfill all infrastructure needs. With over $365 million in revenues and 2,300 people, xwave is one of the largest IT services companies in Canada. More information can be found at www.xwave.com

For further information, please contact:
Amit Shankardass
ClientLogic
+615.301.7274
amitsha@clientlogic.com

Karen Ewing
xwave
+877.332.4605
Karen.Ewing@xwave.com